Bought/Renewed a license, but the license information in LeaderTask hasn’t updated—what to do?

Follow these steps one by one (after each step, check if the license information has been updated):

  1. Manually initiate data synchronization in the application (in Windows and Mac versions, click the circular button with arrows; in Android and iOS versions, pull down the task list).
  2. Restart the application.
  3. On a Windows computer, navigate to the folder where LeaderTask is installed, delete the activate_leadertask.ltkey file, and restart the application.
  4. Reinstall the application

If none of the above methods work, please contact our support team at In your email, provide a detailed description of the problem.