Refunds are not provided.
Software is considered a non-refundable product under the Copyright Objects Law (Part 1, Article 1259 of the Civil Code of the Russian Federation).
Refunding software is impossible due to the fact that software falls under copyright objects and is protected as a literary work.
Acquisition of the right to use computer software based on a licensing agreement is governed by the norms of the Civil Code of the Russian Federation.
Unilateral refusal of the acquired right to use (initiated by the user) is not provided for by the law, therefore previously acquired rights to use computer software are not subject to refund, and refunds for them are not processed.
For more details, visit the page: Refund Policy.