The Deming cycle, or PDCA, is a well-known design and management method used in business for continuous improvement of processes and products. It is used by world-renowned companies, including Nike and Toyota. At the same time, it is suitable for solving not only work, but also personal tasks. Deming’s cycle consists of the following stages: P (plan), D (do), C (study) and A (act). After passing all the steps, the circle is repeated again.
The basis of the PDCA method can be found in the 17th century. More specifically, in the ideas of the English philosopher and statesman Francis Bacon. His scientific method is briefly described by the formula “hypothesis-experiment-evaluation”, if we paraphrase it, we get “plan-act-verify”. Bacon’s views in the 20th century inspired Walter Andrew Schuchart, an American scientist and consultant on quality management theory. In fact, he invented the cycle later named in Deming’s honor.
Then what does Deming have to do with it? William Edwards Deming is a compatriot of Schuchart, and a scientist, statistician, and management consultant who wrote books and articles, gave lectures, and participated in censuses. After World War II, Deming worked in Japan, and impressed the locals so much that in 1951 he was named after an award that honors companies and individuals for their achievements in quality improvement. Deming promoted Schuchart’s work so zealously that the public attributed the PDCA to him. In reality, the method is more properly called the Deming-Schuchart cycle.
PDCA is an abbreviation of words plan, do, check and act. Behind them lies a simple sequence of actions:
The Deming Cycle is more of a business story, but it is useful for personal tasks that have nothing to do with work. If you decide to try the PDCA method to improve your own effectiveness, try using it this way. In step P, realize what is holding you back, in which direction you want to develop. In step D, test different ways to achieve your desired outcome. In the third step – C – check to see if progress is being made. In the final step – A – implement what worked into your daily life. If some things didn’t work the first time, keep improving them by repeating the cycle.
Let’s look at an example of how the Deming cycle works in business. Let’s imagine a company producing furniture. Things were going well, but one day sales dropped. The problem has been identified. We need to understand where it came from. Is it caused by a general drop in demand in the market, the behavior of competitors or something happened inside the company. At the planning stage, it is useful to brainstorm collectively with representatives from different departments.
In the second step, steps are taken to achieve the goals. If the problem is found internally, try staff training or implementing new equipment. Initially, it is important to make sure that all employees involved clearly understand their roles, and to determine how actions and the results they led to will be documented.
Next, we check to see what happened. For example, you tried a marketing strategy that was new to you. See if it helped you attract customers or increase your average check. It is important to analyze both successes and failures so that you don’t repeat the same mistakes.
At the end of the work done, you can finally adjust the processes taking place in the company, introduce new standards of work. The last phase is dynamic. Here it is important to show the ability to adapt, to be wise and flexible at the same time. Let’s say you have presented another model of bed, but customers did not appreciate it. Think about what to change: materials, advertising, cost, design, to meet the demands of consumers.
LeaderTask to-do and task management service helps your team to work according to the PDCA method, adhering to the perfect order. It allows you to divide your action plan into tasks and assign their executors. There is a wide range of customization options for tasks: users can give them status, add detailed descriptions, attach files, set deadlines, and combine them into projects. There are Kanban boards for visual demonstration of the amount of work. In order for a manager to spend less time on routine activities, LeaderTask has created a bot that distributes tasks, asks clarifying questions, reminds about deadlines, and monitors the timeliness of tasks.
LeaderTask comes in handy at the information gathering stage. This is where the tool for displaying statistics comes into play. You can see a productivity scale plus a schedule of tasks, which makes it possible to assess how an individual employee is working. For effective personnel management, it is useful to assign roles to everyone in the workflow.
The PDCA method, which symbolizes the principle of repetition in problem solving, is often used in the implementation of lean manufacturing concepts designed to streamline business processes. On the downside, you should not expect quick results, and the Deming cycle is not suitable for burning tasks. As for the pluses. Among them – more productive work of employees, because it is under constant control; there is no risk to fail in a big way, because the tests start with small projects; it is easier to find weaknesses and get rid of them. For many years of its existence PDCA has become a classic method that has proven its high efficiency many times.